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Innovacare Health believes guidance and leadership are the foundation of its business. The company focuses on seamlessly integrating the complicated task of physician payments, insurance billing, and patient care. Clients who have dual coverage can present a lengthy and frustrating path to payments. Innovacare Health and two of the leaders, Dr. Rick Shinto and Penelope Kokkinides, developed a plan that works to put the patient’s first followed by supporting doctors and handling claims. The financial aspects of any healthcare business must be considered as well as the workload, and everything will ultimately be based on patient outcome and care.

Currently serving as CEO and president of Innovacare Health and the Puerto Rico branch, Rick Shinto has extensive training and experience in managing companies involved in healthcare. In the late 90s, he was a VP at MedPartners in the medical management arena. Some of the other organizations he has worked for are Cal Optima, Medical Pathways, and North American Medical Management. Richard Shinto is a pulmonologist and a doctor of internal medicine. His education spans from New York to the University of California, Irvine. He has also used his leadership training to work on the board of America’s Physician Groups and the California Managed Care Department to name a few.

Penelope Kokkinides has been with Innovacare Health since 2016 where she began her service as the COO. She now holds the position of the chief administrative officer. Her previous posts include VP of clinical operations for Aveta and VP at Centerlight Healthcare. Kokkinides brings skills in clinical programming, organizing processes in the healthcare environment, and streamlining operations. She earned her master’s degree from Columbia University in public health, and she has a second master’s from New York University for social work.

Now more than ever, the industry of managed care requires understanding the complexity of dual coverage, which Shinto, Kokkinides, and Innovacare Health tackle daily with their technical platform, analysis, and monthly research. Both Rick Shinto and Penelope Kokkinides have broad knowledge of the healthcare systems and how the patients, doctors, and insurance policies operate, and they keep their focus towards quality patient care.